Shopping guide

Shopping Process

Add items to cart

Add items to your cart by clicking on the "Add to Cart" button for each item you want to buy.

Confirm cart contents

Once you've added everything you want to your cart, click the View Cart button.
On this page, confirm the contents of your cart, and then click "Check Out".

Check out

You will be prompted to log in or create an account, or check out as a guest.
Choose the option you desire and follow the steps that appear.

Confirm order details

You will receive an order confirmation email after completing the checkout process.
Please ensure all details are correct, and contact us if there are any problems or questions.

Receive items

The last step is waiting to receive your order. Depending on the shipping option selected, this may take some time.
Once you receive your items, enjoy! Again, if there are any problems with your order, please don't hesitate to contact us and we'll do our best to help fix the issue. Happy shopping!

1. Select the product you want to purchase
Once you have decided on the item you want to purchase, click the "Add to Cart" button. It will be added to your shopping cart.

2. Proceed to the purchase procedure (Proceed to the cash register)
Click the "Checkout" button on the "Current Cart Contents" page or from the "Cart Contents" on the top right of the screen. The contents of your cart are displayed.

3. Purchasing procedures (paying the bill)
Follow the instructions in the cart to determine "buyer information", "delivery address information", "payment method", etc.

4. You will receive a confirmation email
You will receive an email with your purchase details.

5.The product arrives

Shipping & Handling

  • Select an area.

Tax

Prices include tax. No additional taxes will be added on checkout.

That if you are ordering products from outside of Japan, you will not be charged Japanese consumption tax on your purchase.

This is because Japanese consumption tax is a domestic tax that applies only to goods and services consumed within Japan.

However, please be aware that your country may impose import duties, taxes, and other fees on your purchase. These fees are the responsibility of the recipient and are not included in the purchase price or shipping cost charged by our online shop. We recommend that you check with your local customs office for more information on any applicable fees.

If you have any questions or concerns about international orders, please contact our customer support team at [info@chlostanin-s.co.jp]. We will be happy to assist you with your purchase.

Payment

SHONAN Crostanin Co.

Points

5% of the amount paid will be awarded as points.
Points can be used on your next purchase.
However, the maximum number of points allowed per order is 5000.

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System Requirements

Internet Browser

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Android: Chrome

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Mac macOS 13 or higher: Safari, Firefox, Google Chrome

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